Operator of Technical Maintenance
Mastergaz: Engineering for People!

Privacy policy and consent to personal data processing

Privacy policy and consent to personal data processing

LLC «MASTERGAZ» (EDRPOU code 38321792) takes care of protecting its clients' personal data and complies with the requirements of the Law of Ukraine «On Personal Data Protection». This policy explains how we collect, use, and protect your information.

 

What data we collect

We only collect the personal data necessary to provide services:

  • Contact information: full name, phone number, email address
  • Delivery address or service location
  • Order information and purchase history
  • Data for legal entities (if required)

 

Purpose of data processing

Your data is used exclusively for:

  • Processing and fulfilling orders
  • Communicating regarding order status
  • Providing technical support
  • Fulfilling warranty obligations
  • Complying with legal requirements

 

Processing of payment data

Online payments on the website are processed through the secure LiqPay payment gateway (JSC CB «PrivatBank»), which complies with the international PCI DSS security standard. Our website does not store or process bank card details (number, expiry date, CVV/CVC); payment entry and confirmation take place on the LiqPay payment page.

 

Transfer of data to third parties

We transfer the minimum necessary data: to carriers (in particular «Nova Poshta») — for delivery; to LiqPay — for payment acceptance; to government authorities — in cases provided by law. Partners are obliged to ensure an appropriate level of data protection and may use the data only for the specified purpose.

 

Cookies and revision date

The website uses cookies to ensure proper operation of services and basic analytics. You may restrict the use of cookies in your browser settings (this may affect the functionality of certain sections). Revision dated 20.08.2025 (Kyiv).

 

Your rights

You have the right to:

  • Obtain information about the processing of your data
  • Request correction of inaccurate data
  • Withdraw your consent to data processing
  • Request deletion of your data (except in cases provided by law)

 

Contacts

If you have any questions or wish to exercise your rights, please contact us via the details provided on our website.

For questions regarding personal data processing, please contact:

  • Email: info@mastergaz.com.ua
  • Phone: +38 (044) 585-29-41
  • Address: 02140, Kyiv, 6A Larysy Rudenko St., office 623
Download our apps
Book a service Online requests — 24/7. Contact centre: Mon–Fri 09:00–19:00, Sat–Sun 10:00–19:00.

By submitting this form, I consent to the processing of my personal data. Privacy policy.

Online requests — 24/7. Contact centre: Mon–Fri 09:00–19:00, Sat–Sun 10:00–19:00.
Services
Goods