Consent to Personal Data Processing

Consent to the processing of personal data

Thank you for trusting "Mastergaz" LLC (EDRPOU Code: 38321792). We value your privacy and undertake to protect your personal data in accordance with the requirements of the legislation of Ukraine, in particular the Law of Ukraine "On Protection of Personal Data". By clicking the button "I'm waiting for a call", "Order a calculation" or another button for placing an order on our website, you confirm that you are familiar with the terms of this agreement and agree to the processing of your personal data.

1. The purpose of collecting and processing personal data

We collect and process your personal data for the following purpose:

- Provision of services ordered by you, such as installation, verification and maintenance of meters, as well as performance of other works that you ordered on our website https://mastergaz.com.ua/

- Operational communication for agreeing order details, solving organizational issues, providing consultations and technical support.

- Information about new services, promotions, special offers, as well as offers for further maintenance of equipment installed with your participation.

- Ensuring a high level of customer service and improving the quality of our services based on the analysis of your experience using our services.

- Fulfillment of legal obligations and compliance with the requirements of the legislation of Ukraine.

2. List of collected data

The personal data we collect and process include:

- Name, surname and patronymic.

- Contact details such as phone number and email address.

- Address of service provision, including street, house number, entrance, floor and apartment.

- Other data necessary for the provision of services, including additional information about the equipment and other details specified by you in the order.

3. Term of storage of personal data

Your personal data is stored for the entire period of service provision, as well as for three years after their completion, unless otherwise provided by the legislation of Ukraine. This allows us to provide continuity of service and respond to your requests even after the work is completed.

4. Data protection and security

"Mastergaz" LLC undertakes to ensure the confidentiality and security of your personal data, using modern information protection technologies. We process data in accordance with the principles of good faith, legality and transparency, and take all necessary measures to prevent unauthorized access, loss or damage to your data.

5. Transfer of data to third parties

We do not transfer your personal data to third parties without your prior consent, except for cases stipulated by the legislation of Ukraine. In case of transfer of data to third parties, we guarantee that they are obliged to comply with the terms of confidentiality and security of your data.

6. Your rights

You have the right to:

- To access your personal data, their correction, deletion or restriction of processing.

- Withdraw your consent to the processing of personal data at any time by contacting our contact center or by sending a request to the email address: info@mastergaz.com.ua

- Receive information about the conditions and purpose of processing your data.

7. Liability

"Mastergaz" LLC is responsible for the preservation and proper processing of personal data in accordance with the legislation of Ukraine. We always make sure that your rights are protected, and data processing is carried out exclusively within the framework of the above-mentioned purposes.

8. Changes to the agreement

We reserve the right to make changes to this agreement in accordance with changes in the law or our operations. We will inform you about all changes in advance by updating information on our website https://mastergaz.com.ua/

9. Contact information

If you have any questions or would like to exercise your rights, please contact us using the contacts listed on our website.