Work from 900 UAH. An urgency or out-of-hours surcharge may apply and is agreed before the visit is confirmed. Visits depend on technician availability; materials are separate.
From 900 грн.
Online requests — 24/7. Contact centre: Mon–Fri 09:00–19:00, Sat–Sun 10:00–19:00.We agree the scope and final cost before starting work.
Urgent plumbing request
Tell the operator the address and the issue: a leak, local blockage or faulty plumbing equipment. The operator checks whether an available technician can perform the task and confirms the visit time.
Pricing
A separate order with work starts at 900 UAH. The labour total is 900 UAH or the sum of agreed work if higher; another 900 UAH is not added on top. A separate surcharge may apply for urgency or work outside regular hours. The operator agrees that surcharge and the visit time with you before confirming the visit, subject to technician availability. Materials are charged separately. A round-the-clock visit is not guaranteed.
The scope of repairs, materials and full calculation are agreed after inspecting the fault and before work.
How to contact us
Contact centre: Mon–Fri 09:00–19:00; Sat–Sun 10:00–19:00. Online requests can be submitted at any time and are processed during contact centre hours.
Works: Mon–Fri 09:00–18:00; outside these hours by prior agreement and subject to technician availability. Online requests can be submitted 24/7. Completed work has a 24-month warranty under clause 9.2 of the Mastergaz public offer.
Frequently asked questions
What should I tell the operator to check urgent-visit availability?
Tell the operator the address and the issue: a leak, local blockage or faulty plumbing equipment. The operator checks whether an available technician can perform the task and confirms the visit time.
What is the minimum order and can an urgent visit be guaranteed?
A separate order with work starts at 900 UAH. The labour total is 900 UAH or the sum of agreed work if higher; another 900 UAH is not added on top. A separate surcharge may apply for urgency or work outside regular hours. The operator agrees that surcharge and the visit time with you before confirming the visit, subject to technician availability. Materials are charged separately. A round-the-clock visit is not guaranteed.
How are repairs and materials agreed?
The scope of repairs, materials and full calculation are agreed after inspecting the fault and before work.
When will an operator process an online request?
Contact centre: Mon–Fri 09:00–19:00; Sat–Sun 10:00–19:00. Online requests can be submitted at any time and are processed during contact centre hours.
What warranty applies to completed work?
Completed work has a 24-month warranty under clause 9.2 of the Mastergaz public offer.
Ольга
Терміново знадобилася допомога сантехніка, звернулася в Мастергаз. Реакція компанії на мій виклик була швидкою, робота виконана якісно. Ціна за послугу була виправданою.
5
Олександр Сергійович
Коли трапилася неполадка з сантехнікою, звернувся сюда. Майстер прибув дуже швидко, впорався з проблемою ефективно. Радий, що звернувся саме в цю компанію.
5
Тарас Михайлович
Звернувся в мастергаз через протікання. Майстер прийшов швидко і все виправив. Вдячний за допомогу!
5
Василий
Уверен что этот отзыв поможет :-)
5
Александр
Счетчики тоят на учете!!! Заявка № 6298198. Спасибо!
5
Олег
Остался доволен. Спасибо!
5
Генадій
Звернувся до мастергаз з аварійним викликом сантехніка. Отримав швидку та якісну консультацію, а виконання роботи не змусило мене довго чекати. Ціна за аварійний виклик була однією з найнижчих на ринку. Це був приємний досвід співпраці.
5
Елена
28 апреля мне понадобился аварийный вызов сантехника, и я обратилась в MasterGaz. Мастер имел все необходимые материалы с собой и работал быстро. К тому же, они предоставили уникально длинную гарантию на свои услуги. Очень рекомендую!
5
Сергей
При аварийной ситуации обратился в мастергаз.com.ua, сантехник прибыл быстро и эффективно устранил проблему. Очень благодарен компании за оперативность и профессионализм мастера.
5
Олена
Нещодавно виникла проблема з водопостачанням, звернулася в мастергаз. Сантехнік прибув швидко та вчасно вирішив проблему. Ввічливий майстер, середня ціна на ринку. Рекомендую.
5
Urgent-visit availability checked for your address
Operator confirms timing subject to technician availability
Repairs and materials agreed after inspecting the fault
Labour price. Mandatory consumables: +UAH 30/item. The meter and registration assistance are separate.
Replacement labour: UAH 750 for one; UAH 700/meter for 2+. Consumables +UAH 30/meter: total 780 or 730/meter before the meter and registration. Private-house registration: customer applies personally.
Combined plumbing work in Kyiv: labour costs 900 UAH or the total agreed labour charge, whichever is higher. Materials are separate. Individual services follow their own prices and terms.
Operator of Technical Maintenance 
