Verification UAH 550/meter; with apartment registration: cold UAH 700, hot only UAH 800. Cold+hot pair: UAH 1400 including registration and wastewater. Private-house registration: customer applies personally.
Private houses: Mastergaz does not submit water-meter registration documents after verification, initial installation or replacement. The customer applies personally. We provide the applicable work documents, the passport of a new meter and the certificate after successful verification.
On-site verification without removal
We check the accuracy of an apartment cold- or hot-water meter in Kyiv without removing the device or its seals, if the metering unit allows this technically. A technician connects verification equipment, performs the check and sends the data for result processing.
Click “Order service”: our operator will confirm the address, number of meters, access to the metering unit and the price before the visit.
What the base price of UAH 550 per meter includes
- A technician visit within Kyiv at the agreed time.
- Verification of one apartment cold- or hot-water meter without removal under standard conditions.
- Work without removing seals, if technically possible.
- A certificate after successful verification through an authorized metrology laboratory.
- Advice on the next steps after receiving the result.
Document support and additional options
Apartment registration after standard verification: cold water UAH 150/meter; hot water only UAH 250/meter (150 + 100 wastewater). If cold and hot are registered together on the same Kyivvodokanal account: UAH 150/meter, wastewater included. A cold-and-hot pair costs UAH 300 for registration. Multitariff registration: 400 + 100 = UAH 500 for the complete meter, including two flowmeters. Technical verification is separate.
Apartment registration after standard verification: cold water UAH 150/meter; hot water only UAH 250/meter (150 + 100 wastewater). If cold and hot are registered together on the same Kyivvodokanal account: UAH 150/meter, wastewater included. A cold-and-hot pair costs UAH 300 for registration. Multitariff registration: 400 + 100 = UAH 500 for the complete meter, including two flowmeters. Technical verification is separate.
What may be charged separately
- Apartment registration after standard verification: cold water UAH 150/meter; hot water only UAH 250/meter (150 + 100 wastewater). If cold and hot are registered together on the same Kyivvodokanal account: UAH 150/meter, wastewater included. A cold-and-hot pair costs UAH 300 for registration. Multitariff registration: 400 + 100 = UAH 500 for the complete meter, including two flowmeters. Technical verification is separate.
- Private houses — UAH 600 / 700 / 900 depending on access.
- Non-residential premises and legal entities — UAH 650 / 750 including VAT, depending on conditions.
- An urgent visit — +UAH 400 per visit, subject to technician availability.
- Removal/installation of an M-Bus pulse module — UAH 100 per module.
- Verification with dismantling/installation — UAH 1000 per meter.
- Laboratory verification of an already removed meter, with handover agreed in advance — UAH 350 per meter.
Apartment registration after standard verification: cold water UAH 150/meter; hot water only UAH 250/meter (150 + 100 wastewater). If cold and hot are registered together on the same Kyivvodokanal account: UAH 150/meter, wastewater included. A cold-and-hot pair costs UAH 300 for registration. Multitariff registration: 400 + 100 = UAH 500 for the complete meter, including two flowmeters. Technical verification is separate.
Registration of a newly installed meter is a separate service with a different package and price. Choose your provider and the registration service.
How the service works
- You submit a request on the website or by phone.
- Our operator confirms the address, number of meters, property type and access to the metering unit. A photo may be requested, and an appointment time is agreed.
- The technician arrives at the agreed time. Air alerts or access restrictions may change the timing.
- Verification of one meter under standard conditions usually takes 15–20 minutes.
- After successful verification, a certificate is issued. The typical processing time is up to 10 business days unless agreed otherwise.
Preparing for the visit
Verification requires clear access to the meter, water in the system, working valves, intact seals, no visible damage and the technical ability to connect the equipment. Clear the cabinet or niche. If the metering unit is in a hard-to-reach location, basement or well, or has additional equipment nearby, send a photo to our operator via Viber/Telegram in advance to help assess the work and estimate.
Multi-tariff, electronic or non-standard meters may require a separate procedure. Our operator confirms which services apply to your meter and agrees on the total before the visit.
Warranty and contact
Completed work is covered by a 24-month warranty under section 9.2 of the public offer.
Works: Mon–Fri 09:00–18:00; outside these hours by prior agreement and subject to technician availability. Online requests can be submitted 24/7. Submitting a request or selecting a preferred date does not by itself confirm a visit.
In-person office reception is temporarily suspended. Our operator confirms how and where to hand over the meter before any delivery.
Frequently asked questions
What is included in UAH 550?
Base verification of one apartment water meter without removal in Kyiv under standard conditions. Standard verification-act registration, urgency, private houses, difficult access and additional work are charged separately.
Is verification-act registration included in UAH 550?
Apartment registration after standard verification: cold water UAH 150/meter; hot water only UAH 250/meter (150 + 100 wastewater). If cold and hot are registered together on the same Kyivvodokanal account: UAH 150/meter, wastewater included. A cold-and-hot pair costs UAH 300 for registration. Multitariff registration: 400 + 100 = UAH 500 for the complete meter, including two flowmeters. Technical verification is separate.
How long does verification take, and when is the certificate ready?
Under standard conditions, 15–20 minutes per meter. Certificate processing after successful verification usually takes up to 10 business days.
Is verification without removal always possible?
No. Technical possibility, water in the system, working valves, access to the meter, intact seals and no damage are required. If unsure, send a photo to our operator.
What happens if the meter fails verification?
The certificate is not issued. The technician will explain the next step: meter replacement, repair of the metering unit or another technical option. We can discuss replacement; replacement and equipment are agreed as a separate order.
Do you work with private houses?
Yes. For private houses, the price depends on access: UAH 600, 700 or 900 per meter.
Do you provide documents for legal entities?
Yes. Prices for legal entities include VAT. We provide an invoice, completion act and VAT tax invoice.
What is the verification interval?
For most apartment water meters, 4 years. Check the exact next verification date in the previous certificate, the utility provider’s account or their notification.
When will the technician arrive?
Our operator agrees an available appointment time. An online request or preferred date does not by itself confirm a visit.
Operator of Technical Maintenance 
