Mastergaz cleans, diagnoses and repairs
electric storage water heaters across Kyiv. Standard cleaning follows a public
capacity-based price grid. Repair work, parts and any extras are confirmed
after inspection and carried out only after approval.
When to book a technician
- the water does not heat or takes
much longer than usual;
- the unit is noisy, smells unusual or
switches off;
- water leaks from the cover, flange,
valve or connections;
- the circuit breaker trips or the
cable and plug overheat;
- the tank, heating element and
magnesium anode need preventive service.
If you notice an electrical tingle, a burning
smell, or a leak near electrical parts, stop using the unit until it is
inspected. Do not dismantle it yourself.
What full cleaning includes
- confirming the make, model,
capacity, symptoms and access;
- safe isolation, draining and opening
the service access;
- removing deposits from the tank and
cleaning the heating element;
- checking the element, anode, gasket,
flange, valve and connections;
- labour to replace one standard anode
when required; the anode itself is extra;
- reassembly, refilling, leak testing
and a result check.
Full cleaning prices
Up to 30 L — UAH 1,490; 31–50 L — UAH 1,590;
51–80 L — UAH 1,790; 81–100 L — UAH 1,990; 101–120 L — UAH 2,290; over 120 L —
from UAH 2,690. These prices apply to a standard design. Parts are extra.
For flat, twin-tank or other complex designs,
the base price is selected by total nominal capacity and a surcharge from UAH
700 may apply. Removal and refitting of a horizontal unit starts from UAH 720.
Difficult access without removal is UAH 500. The same difficulty is not charged
twice.
Repair and diagnosis
The minimum total for an on-site order with
repair work is UAH 1,000. If no work is carried out, call-out and diagnosis are
UAH 600. Parts are approved separately.
Heating-element replacement labour starts from
UAH 800 as a stand-alone repair and from UAH 450 during full cleaning because
the unit is already open. Replacing one anode during other approved work starts
from UAH 350 when that labour is not included in the package.
How the booking works
1. Submit the form, select “Order
Calculation”, or call us.
2. A coordinator confirms the symptom,
district, approximate capacity and nearest available time window. Photos help
us give a preliminary range.
3. The technician inspects the unit and
confirms the required work and price.
4. Any extra work or parts require
separate approval.
5. You check the result, receive the
service report and pay the agreed amount.
Timing, documents and warranty
Most standard jobs are completed in one visit,
but duration depends on the model, deposits, access and fault. An urgent
call-out with a UAH 400 surcharge is offered only when a technician is
available. The warranty period is confirmed before work and stated in the
service report.
Why Mastergaz
We serve all Kyiv districts, agree on an
arrival window, publish standard cleaning prices, and do not perform extras
without approval. Use “Order Service” or send photos to request a preliminary
estimate.
Need a new water heater installed? See installation terms.
Works: Mon–Fri 09:00–18:00; outside these hours by prior agreement and subject to technician availability. Online requests can be submitted 24/7. Warranty is governed by the specific service and public offer.