Building service: heating and heat supply
Send the building address, equipment or system description, current faults and the requested service scope. We check whether the team can handle the task and agree on an inspection.
After inspection, we confirm the list of works, materials, schedule, responsibilities, documentation and full calculation. Recurring service and response conditions apply only as expressly agreed in a contract.
Pricing
A one-off inspection/visit — from 1,200 UAH. Recurring service fees, repairs, spare parts and additional works are agreed individually for the building.
Works: Mon–Fri 09:00–18:00; outside these hours by prior agreement and subject to technician availability. Online requests can be submitted 24/7. Completed work has a 24-month warranty under clause 9.2 of the Mastergaz public offer.
Frequently asked questions
What information is needed to start?
Send the building address, equipment or system description, current faults and the requested service scope. We check whether the team can handle the task and agree on an inspection.
How is the contracted service scope defined?
After inspection, we confirm the list of works, materials, schedule, responsibilities, documentation and full calculation. Recurring service and response conditions apply only as expressly agreed in a contract.
What does the listed starting price mean?
A one-off inspection/visit — from 1,200 UAH. Recurring service fees, repairs, spare parts and additional works are agreed individually for the building.
Does the service automatically promise round-the-clock response?
Regular maintenance and response terms apply only within the explicitly agreed contract scope.
Can I submit a request outside working hours?
Works: Mon–Fri 09:00–18:00; outside these hours by prior agreement and subject to technician availability. Online requests can be submitted 24/7. Completed work has a 24-month warranty under clause 9.2 of the Mastergaz public offer.
Operator of Technical Maintenance 
