Private houses: Mastergaz does not submit water-meter registration documents after verification, initial installation or replacement. The customer applies personally. We provide the applicable work documents, the passport of a new meter and the certificate after successful verification.
Standard DN15 replacement at an accessible indoor installation: UAH 850 labour + UAH 30 consumables per meter = UAH 880 before the meter. For example, with a Metron meter at UAH 700: UAH 1580 in total. DN20 replacement and initial installation need an agreed estimate. Consumables are UAH 30 per meter for both replacement and initial installation; extra fittings and work are agreed separately. The customer submits registration documents personally.
Water meters in a private house
Send the address, meter diameter and photos of the installation and access. The operator checks whether the work is possible and agrees on the scope and provider procedure.
Work prices with clear access
- Standard DN15 replacement at an accessible indoor meter assembly — 850 UAH for work. DN20 replacement — by agreed quotation.
- First installation of DN15 or DN20, including any required changes to the assembly — by agreed quotation. The equipment and material list is confirmed separately.
- A preliminary survey/quotation visit for a non-standard case — 100 UAH.
Meter availability, equipment, materials and any additional work are calculated separately and confirmed before work. Photos may allow a preliminary calculation without a survey visit. We record the readings and issue work documents. Provider registration and sealing follow its procedure.
Works: Mon–Fri 09:00–18:00; outside these hours by prior agreement and subject to technician availability. Online requests can be submitted 24/7. Completed work has a 24-month warranty under clause 9.2 of the Mastergaz public offer.
Frequently asked questions
What should I send to agree work at a private property?
Send the address, meter diameter and photos of the installation and access. The operator checks whether the work is possible and agrees on the scope and provider procedure.
What conditions apply to installation and document prices?
Standard DN15 replacement at an accessible indoor installation: UAH 850 labour + UAH 30 consumables per meter = UAH 880 before the meter. For example, with a Metron meter at UAH 700: UAH 1580 in total. DN20 replacement and initial installation need an agreed estimate. Consumables are UAH 30 per meter for both replacement and initial installation; extra fittings and work are agreed separately. The customer submits registration documents personally.
Can photos help without a preliminary visit?
Meter availability, equipment, materials and any additional work are calculated separately and confirmed before work. Photos may allow a preliminary calculation without a survey visit. We record the readings and issue work documents. Provider registration and sealing follow its procedure.
When can I submit a request and arrange a visit?
Works: Mon–Fri 09:00–18:00; outside these hours by prior agreement and subject to technician availability. Online requests can be submitted 24/7. Completed work has a 24-month warranty under clause 9.2 of the Mastergaz public offer.
What warranty applies to completed work?
Completed work has a 24-month warranty under clause 9.2 of the Mastergaz public offer.
How can I check registration?
Private houses: Mastergaz does not submit water-meter registration documents after verification, initial installation or replacement. The customer applies personally. We provide the applicable work documents, the passport of a new meter and the certificate after successful verification.
Operator of Technical Maintenance 
