Hot Lines Outsourcing

Our Hotline outsourcing is the most effective option if you looking for an effective way of communication with the customers. We offer the service for those who always want to stay connected with their clients. Your customers will appreciate the ability to quickly get the answer to any question.

What is included in the service?

- Agreed work schedule (can have an option of 7 days a week, 24 hours a day);

- Registration of each incoming call, making statistics;

- Strict control of the operators’ work quality;

- Reports to the Customer about the completed works.