Mastergaz installs new and replaces old apartment cold- and hot-water meters across Kyiv. The technician checks the connection, performs the agreed installation, tests for leaks and issues a work completion certificate.
Standard replacement of one accessible apartment meter costs UAH 750. Two meters at the same address cost UAH 1,400. A new meter, defective valves and non-standard plumbing work are charged separately only when required. The technician explains the reason and agrees the price before any additional work begins.
After replacement, we can also arrange support for registering the new meter with your provider. This is agreed separately from the meter and installation. Choose your provider to see the document package and prices:
Tell the operator whether registration is needed with our installation or as a separate service. The applicable price and documents are confirmed before work.
Service
Condition
Price
Apartment meter replacement
1 meter; accessible standard assembly
UAH 750
Apartment meter replacement
2 or more at one address and during one visit
UAH 700 per meter
Replacement in a private house
accessible indoor assembly; pit/well quoted separately
UAH 850 per meter
Initial installation
1 meter in a prepared assembly
UAH 750
Initial installation
2 or more in prepared assemblies
UAH 650 per meter
Document support for utility account registration
with installation or replacement
UAH 250 per meter
Document support for utility account registration
stand-alone order for an existing meter
UAH 400 per meter
Urgent visit
same day only, subject to technician availability
+UAH 400
Evening, weekend or public holiday
no automatic surcharge
No surcharge
Each package includes the selected meter, standard replacement, basic sealing materials, a leak test, the work certificate and the meter documents. Document support for utility account registration is optional.
Model
Without support: 1 / 2 meters
With support: 1 / 2 meters
Metron SDH Smart+ DN15, 110 mm — Ukraine
UAH 1,450 / UAH 2,800
UAH 1,700 / UAH 3,300
Zenner DN15, 110 mm — Germany
UAH 1,600 / UAH 3,100
UAH 1,850 / UAH 3,600
Apator Powogaz Smart+ DN15, 110 mm — Poland
UAH 1,775 / UAH 3,450
UAH 2,025 / UAH 3,950
Ecomess/Powogaz DN20, 130 mm
UAH 1,990 / UAH 3,880
UAH 2,240 / UAH 4,380
Package prices apply to an accessible standard assembly. A new shut-off valve, filter, check valve, thread repair, pipe alteration, pit access or other non-standard work is quoted and agreed separately.
For a private house, the package uses the UAH 850 labour rate: meter price + UAH 850 + optional document support. Example: Metron with installation in an accessible indoor connection costs UAH 1,550, or UAH 1,800 with document support. Pit or well work requires a separate estimate.
The relevant utility provider performs official sealing and registration of the apartment meter in the customer account.
For an additional fee, Mastergaz can check the basic document set, prepare and submit the application, record the submission and monitor its status. The utility provider sets the inspection and sealing date.
Standard replacement of one accessible meter usually takes up to 60 minutes. It may take longer if the water cannot be shut off, the thread is damaged, access is restricted or valves must be replaced.
We serve all Kyiv districts. Visits to settlements outside Kyiv are available only after the operator confirms the service area and price. The operator confirms the arrival window. During an air-raid alert, emergency restriction or unsafe conditions, the visit may be rescheduled and the customer will be informed.
The warranty on installation work is 24 months under the Mastergaz public offer. The meter warranty follows the manufacturer’s documents. Keep the work completion certificate and the meter documentation.
Select “Order Service”. Include your district, the number of meters, cold or hot water, and whether a new meter is required.
Works: Mon–Fri 09:00–18:00; outside these hours by prior agreement and subject to technician availability. Online requests can be submitted 24/7. Completed work has a 24-month warranty under clause 9.2 of the Mastergaz public offer.
Standard replacement of one accessible apartment meter costs UAH 750. Two meters at one address cost UAH 1,400. For two or more, the rate is UAH 700 per meter.
The technician visit, water shut-off using a working valve, removal, installation of a compatible meter, basic sealing materials, a leak test and a work completion certificate. The new meter and non-standard plumbing work are not included.
Yes. Check the DN, installation length, temperature rating and flow direction. Send clear photos of the label and the full assembly so the operator can check compatibility.
It has accessible pipes with suitable threaded connections, working shut-off valves and enough space for installation. Riser tapping, welding, new pipework or rebuilding the connection is charged separately.
The relevant utility provider. Mastergaz can provide separate document support.
Checking the basic document set, preparing and sending the application, recording the submission, monitoring the status and updating the customer.
Under standard conditions, usually up to 60 minutes. A priority same-day visit is available for an extra UAH 400, subject to technician availability. Next-day visits use the standard rate when a slot is available.
The statutory verification interval for water meters is four years. Verification checks the accuracy of a serviceable meter; replacement resolves a fault or incompatibility. If documents are missing, first check whether a copy or verification record can be recovered. Replace the meter when recovery is impossible, the device is faulty or continued use is uneconomical.
Installation work has a 24-month warranty under the Mastergaz public offer. The meter is covered by the manufacturer’s warranty. Keep the work completion certificate and the meter documentation.
Cabinet Resolution No. 412, which extended expired verification results, ceased to apply on 4 June 2023. Resolution No. 440 is now in force. In Kyiv, do not assume verification is automatically postponed; check the meter documents and the current provider procedure.
Under Order No. 270, an apartment allocation meter is accepted into the utility account within 14 calendar days after a proper application is received, and the provider assigns the inspection and sealing date within 5 calendar days.
Do not break the seal yourself. The relevant utility provider performs official sealing and registration. Mastergaz can separately check the documents, prepare and submit the application and follow its processing.
That is a valid option, but the service scope differs. Kyivvodokanal’s official service includes DN15 replacement, official sealing and billing-system entry; Mastergaz offers a choice of meter, time slot, package and optional document support. Compare the same scope and convenience, not only the headline price.
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