Tell the operator the address and the issue: a leak, local blockage or faulty plumbing equipment. The operator checks whether an available technician can perform the task and confirms the visit time.
Minimum daytime rate (08:00–20:00): from 500 UAH. Minimum night rate (20:00–08:00): from 600 UAH. These rates do not guarantee an out-of-hours visit: such a visit requires prior agreement and an available technician.
The scope of repairs, materials and full calculation are agreed after inspecting the fault and before work.
Contact centre: Mon–Fri 09:00–19:00; Sat–Sun 10:00–19:00. Online requests can be submitted at any time and are processed during contact centre hours.
Works: Mon–Fri 09:00–18:00; outside these hours by prior agreement and subject to technician availability. Online requests can be submitted 24/7. Completed work has a 24-month warranty under clause 9.2 of the Mastergaz public offer.
Tell the operator the address and the issue: a leak, local blockage or faulty plumbing equipment. The operator checks whether an available technician can perform the task and confirms the visit time.
Minimum daytime rate (08:00–20:00): from 500 UAH. Minimum night rate (20:00–08:00): from 600 UAH. These rates do not guarantee an out-of-hours visit: such a visit requires prior agreement and an available technician.
The scope of repairs, materials and full calculation are agreed after inspecting the fault and before work.
Contact centre: Mon–Fri 09:00–19:00; Sat–Sun 10:00–19:00. Online requests can be submitted at any time and are processed during contact centre hours.
Completed work has a 24-month warranty under clause 9.2 of the Mastergaz public offer.
Your request has not been confirmed yet. Contact us before submitting again.
Request accepted. An operator will contact you during contact centre hours.
Your request number: 0
We could not confirm your request. Your details remain in the form. Please call us to check its status.
We will contact you shortly during contact-centre hours.
Your request has not been confirmed yet. Contact us before submitting again.
Request accepted. An operator will contact you during contact centre hours.
Your request number: 0
We could not confirm your request. Your details remain in the form. Please call us to check its status.