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Working hours
Service work: Mon–Fri 09:00–18:00. Work outside these hours is subject to prior agreement and technician availability. Contact centre: Mon–Fri 09:00–19:00, Sat–Sun 10:00–19:00. Online requests can be submitted 24/7 and are processed during contact-centre hours. An operator confirms the order and visit time. In-person reception at the office is temporarily suspended. Please arrange the terms for handing over or returning goods in advance by phone or online.
Complaints on installations / documents / registration etc.
For prompt processing of the request by the relevant specialists, please fill out the form here.